Shipping Policy

Order Processing

  • We prepare most orders within 1-2 business days before shipping.
  • If there are delays or unusual circumstances, we’ll notify you by email.
  • Once shipped, you’ll receive a tracking number via email.

Delivery Information

Estimated Delivery

Country/Region Shipping Fee Delivery Time
USA $5.99 5-9 business days
Germany $12.99 7-14 business days

Note: Delivery may take longer during peak seasons.

Shipping Limitations

  • No shipments to US military bases.
  • Single shipping address per order only.

Taxes and Customs

  • We do not collect taxes on orders.
  • Customers are responsible for any customs fees or duties in their country.

Delays & Lost Packages

Delayed Shipments

  • If your package takes more than 30 days, we will refund your order.
  • For late deliveries, submit an inquiry; we respond within 12 hours.

Missing Packages

  1. Check around your home — packages may be in unexpected places.
  2. Contact the shipping company using your tracking info.
  3. If unresolved, email us at [email protected].

Important Notices

  • Accurate Info: Ensure shipping details are correct; we are not responsible for errors.
  • Address Changes: Contact [email protected] immediately if you need to correct your address. Changes cannot be guaranteed after shipping.
  • International Orders: Customers are responsible for all customs fees and taxes.
  • Refused Packages: Refused or undeliverable orders may be canceled without a refund.

Contact Information

For any shipping questions or concerns: